Responsible Gaming at bet7000

Our Commitment to Safe Play

bet7000 takes its duty of care to players seriously. While the vast majority of our players enjoy cricket betting, live casino games, slots, and esports wagering as a leisure activity without any difficulty, we recognise that for a minority of players, gambling can develop into a harmful pattern. We do not treat this lightly.

Our responsible gaming programme is built around four core principles: prevention (making it easy to stay in control before problems develop), detection (identifying early signs of harmful play through account monitoring), intervention (reaching out proactively to players who may be at risk), and support (providing clear pathways to help for anyone who needs it).

Every feature described on this page is available to all registered bet7000 accounts at no cost and with no waiting period. If you want to set a deposit limit, activate a time-out, or request a full self-exclusion, you can do so immediately through your account settings or by contacting our 24/7 support team via live chat.

Age Restriction & Verification

All players registering with bet7000 are required to confirm that they are 18 years of age or older at the point of registration. This declaration alone is not sufficient — bet7000 also carries out Know Your Customer (KYC) age verification checks using government-issued identity documents. These checks may be requested at registration, at the point of first withdrawal, or at any time our risk and compliance team deems necessary.

Acceptable Age Verification Documents

To verify your age and identity with bet7000, you may be asked to submit a clear, unaltered scan or photograph of one of the following documents:

• Bangladesh National Identity Card (NID)
• Valid Bangladesh passport
• Birth registration certificate (alongside a secondary photo ID)
• Bangladesh driving licence showing date of birth

What Happens if Age Cannot Be Verified

If bet7000 is unable to verify that a player is 18 years or older, the account will be suspended and all deposit, withdrawal, and gameplay functionality will be disabled until verification is completed satisfactorily. In cases where a player is found to be under 18, the account will be permanently closed, all funds returned (less any amounts required under applicable regulations), and the matter may be reported to relevant authorities.

Parents and Guardians

If you are a parent or guardian and you suspect that a minor in your care has accessed the bet7000 platform, please contact our support team immediately via live chat. We will investigate the matter promptly and take all necessary action. We also strongly recommend using parental control software — such as Net Nanny, Cybersitter, or similar tools available in Bangladesh — to restrict access to gambling websites on shared devices.

Recognising Problem Gambling

Problem gambling is not always easy to recognise — it can develop gradually and may be disguised even from the person experiencing it. The following warning signs are commonly associated with gambling that has shifted from a healthy hobby to a harmful pattern. If you recognise several of these in your own behaviour, or in someone you care about, it may be time to seek support.

• Spending more money on gambling than you can comfortably afford to lose
• Chasing losses — betting more to try to recover money you have already lost
• Gambling with money set aside for rent, bills, food, or family expenses
• Feeling restless, irritable, or anxious when you are not gambling
• Hiding your gambling activity from family members or friends
• Borrowing money or selling possessions to fund gambling
• Gambling for longer sessions than you originally intended
• Thinking about gambling constantly — planning your next session or replaying past bets
• Neglecting work, studies, or family responsibilities because of gambling
• Feeling that you need to gamble with larger amounts to get the same level of excitement
• Repeatedly trying to cut back or stop gambling without success
• Using gambling as a way to escape stress, depression, or difficult emotions

The Gambling Harm Cycle

Problem gambling often follows a recognisable cycle: a winning period builds confidence and excitement; losses trigger an urge to "chase" and recover; increasing bets lead to larger losses; shame and stress drive further gambling as an escape. Recognising where you are in this cycle is the first step towards breaking it. bet7000's responsible gaming tools are designed to interrupt this cycle at any stage.

Player Protection Tools

bet7000 provides a comprehensive suite of responsible gaming tools that are embedded directly into your account. These tools are designed to help you set boundaries, take breaks, and maintain a healthy relationship with gambling — all without needing to contact support (though our team is always available if you prefer to speak to someone).

Self-Exclusion

Self-exclusion is the most powerful responsible gaming tool available on bet7000. When you self-exclude, your account is immediately and completely suspended for all gambling activity. During the exclusion period, you will not be able to log in, place bets, play games, or make deposits. Pending withdrawal requests will continue to be processed normally.

Available Self-Exclusion Periods

• 6 months — A meaningful break for players who feel their gambling has become difficult to manage.
• 1 year — Recommended for players who have identified clear signs of problem gambling in their behaviour.
• 3 years — For players who require an extended period away from gambling to address underlying issues.
• Permanent — For players who decide they do not wish to return to gambling at all. This cannot be reversed.

What Happens During Self-Exclusion

Once self-exclusion is active on your bet7000 account, the following measures are applied immediately:

• Your account is locked and you cannot log in from any device or browser.
• All outstanding deposit bonuses and promotional offers are forfeited and cancelled.
• Any remaining real-money balance in your account will be held securely and can be withdrawn by contacting support with identity verification — your funds are not forfeited.
• Marketing communications (promotional emails, bonus notifications) from bet7000 are suspended for the duration of the exclusion.
• bet7000 will take reasonable steps to ensure that new accounts cannot be opened by the same individual during the exclusion period.

How to Request Self-Exclusion

Self-exclusion can be requested through any of the following channels — all are available 24 hours a day, 7 days a week:

• Account Settings: Navigate to the Responsible Gaming section of your account settings and select Self-Exclusion. Choose your preferred period and confirm.
• Live Chat: Contact our 24/7 support team via live chat and state that you wish to self-exclude. Your request will be processed immediately during the conversation.
• Email: Send a request to [email protected] with the subject line "Self-Exclusion Request". Include your registered account email and preferred exclusion period. Email requests are processed within 24 hours.

Returning After Self-Exclusion

At the end of a non-permanent self-exclusion period, your account will not be automatically reactivated. You must contact support and submit a reactivation request, which includes a mandatory 7-day consideration period before access is restored. This cooling-off period is designed to ensure that the decision to return to gambling is a considered one, not an impulsive reaction. bet7000 reserves the right to require a responsible gaming consultation before reactivating an account following a self-exclusion.

Deposit & Wager Limits

Setting clear financial boundaries is one of the most effective ways to keep gambling affordable and enjoyable. bet7000 supports a range of deposit and wagering limit options that allow you to define exactly how much you are willing to spend on the platform. These limits apply across all payment methods, including bKash, Nagad, Rocket, Upay, and card payments.

Deposit Limit Options

You can set deposit limits on three different timeframes simultaneously. For example, you might set a daily limit of ৳2,000, a weekly limit of ৳8,000, and a monthly limit of ৳25,000 — whichever ceiling is reached first will apply. The limits work as follows:

• Daily deposit limit: Maximum total deposits within a rolling 24-hour period.
• Weekly deposit limit: Maximum total deposits within a rolling 7-day period (Monday 00:00 BST to Sunday 23:59 BST).
• Monthly deposit limit: Maximum total deposits within a calendar month (first to last day of the month, Bangladesh Standard Time).

Important Rules on Limit Changes

• Decreasing a limit takes effect immediately — you cannot deposit above your new lower limit from the moment you save the change.
• Increasing a limit is subject to a mandatory 7-day waiting period from the time the increase is requested. This gives you a full week to reconsider the decision before it takes effect.
• Removing a deposit limit entirely is treated the same as an increase and is also subject to the 7-day waiting period.

Wager Limits

In addition to deposit limits, bet7000 allows you to set maximum single-wager limits — capping the amount you can stake on any single bet or game round. This is particularly useful for slots and live casino players who want to avoid large impulsive bets during a session. Wager limits can be set per spin, per hand, or per bet slip depending on the game type.

Support & External Resources

If you believe that gambling is causing you harm — whether financially, emotionally, or in your relationships — the most important thing you can do is reach out. You do not need to be at crisis point to ask for help. Talking to someone early is far easier and more effective than waiting until problems have become severe.

bet7000 Support Team

Our 24/7 live chat support team includes trained responsible gaming specialists who can listen without judgement, help you activate protective tools, process a self-exclusion immediately, and point you towards further resources. All responsible gaming conversations are treated with complete confidentiality and will never affect your account status in any negative way.

Quick Self-Assessment

If you answer "yes" to any of the questions below, we encourage you to contact our support team or an external helpline today:

Protecting Minors

Protecting children and young people from exposure to gambling is a shared responsibility — between bet7000 as the operator, and parents, guardians, and caregivers in the home. We take our part of this responsibility seriously, but we also ask that adults in Bangladesh take reasonable steps to prevent minors in their care from accessing gambling platforms.

Recommended Steps for Parents and Guardians

• Keep your bet7000 login credentials completely private and do not share them with any family member, including older teenagers.
• Log out of the bet7000 platform completely after each session, especially on shared devices such as family computers, tablets, or mobile phones.
• Enable device-level parental controls or use dedicated parental control software (e.g., Net Nanny, Qustodio, Google Family Link) to block access to gambling sites on devices used by children.
• Talk to your children about gambling — explain that it is an adult activity involving real money, that it carries real risks, and that online gambling sites are not appropriate for people under 18.
• If you suspect that a young person in your household has accessed or used your bet7000 account, contact our support team immediately. We will investigate and take appropriate action.

Our Internal Safeguards

bet7000 applies the following internal safeguards to minimise the risk of underage access to our platform:

• Mandatory date-of-birth entry and 18+ declaration at the point of account registration.
• KYC age verification checks using government-issued identity documents before withdrawal processing.
• Risk-based triggers that flag accounts for additional age verification if unusual patterns are detected.
• Marketing and promotional communications are never directed at unverified accounts or accounts belonging to players who have not completed the full KYC process.
• bet7000 does not advertise on platforms, channels, or media that are primarily directed at audiences under 18 years of age.